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FREQUENTLY ASKED QUESTIONS

 

WHAT IS YOUR RETURNS POLICY?

You will find our full returns policy on our Delivery and Returns page.

 

DO YOU DELIVER TO WORK ADDRESSES?

We can deliver to your permanent residential address or your place of employment. If you want your delivery to reach you at work, you need to be confident that someone will be there to take receipt of the goods as the courier will deliver to the place not the person.

 

CAN I ORDER FROM OUTSIDE THE UK?

Unfortunately we cannot offer free delivery to addresses outside the UK. Please email enquiries@oliveira.uk.com to ask about international delivery options.

 

HOW WILL I KNOW IF MY ORDER HAS BEEN SHIPPED?

As soon as your order is dispatched from our warehouse, you will be sent an email to confirm that it's on its way.